Terms and Conditions
Last Updated:5/25/2026
Welcome to Divyam Herbal. These Terms & Conditions govern your use of our website, products, services, and purchases made through our platform.
By accessing or using this website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
1. General Information
This website is operated by Divyam Herbal. Throughout the site, the terms “we”, “us”, and “our” refer to Divyam Herbal.
By using this website, you confirm that:
- You are at least 18 years of age or using the website under parental/legal guardian supervision
- You agree to provide accurate and complete information during purchases or account registration
- You will use the website only for lawful purposes
2. Product Information
We strive to provide accurate product descriptions, images, pricing, and ingredient information.
However:
- Minor variations in color, packaging, texture, fragrance, or appearance may occur due to lighting, batch variations, or natural ingredients.
- Product images are for illustrative purposes only.
- We do not guarantee that all product descriptions or website content will always be completely error-free or current.
We reserve the right to modify product details, pricing, packaging, or availability without prior notice.
3. Herbal & Wellness Disclaimer
Our products are based on herbal, traditional, and wellness-oriented formulations.
Please note:
- Individual results may vary from person to person.
- Our products are not intended to diagnose, treat, cure, or prevent any disease unless specifically stated as per applicable laws.
- Information provided on this website is for general informational purposes only and should not be considered medical advice.
- Customers are advised to consult a qualified healthcare professional before using any herbal or wellness product, especially if pregnant, nursing, under medication, or having medical conditions.
Divyam Herbal shall not be held liable for misuse, allergic reactions, improper usage, or individual sensitivities to ingredients.
4. Pricing & Payments
All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise stated.
We reserve the right to:
- Change pricing without prior notice
- Correct pricing errors
- Cancel orders affected by incorrect pricing or technical issues
Payments are processed through third-party payment gateways. We do not directly store complete payment card information on our servers.
5. Order Acceptance & Cancellation
We reserve the right to:
- Refuse or cancel any order at our discretion
- Limit quantities purchased
- Reject suspicious or fraudulent transactions
- Cancel orders due to stock unavailability, pricing errors, or operational limitations
If payment has already been received for a cancelled order, eligible refunds will be processed as per our Refund Policy.
6. Shipping & Delivery
Shipping and delivery timelines are estimates only and may vary depending on:
- Courier partner operations
- Location
- Weather conditions
- Public holidays
- Operational disruptions
Please refer to our Shipping Policy for detailed shipping-related terms.
Divyam Herbal shall not be liable for delays caused by courier partners or circumstances beyond our reasonable control.
7. Returns, Refunds & Exchanges
Refunds, returns, replacements, and cancellations are governed by our Refund & Return Policy.
Certain products may not be eligible for return due to:
- Hygiene concerns
- Product nature
- Opened or used packaging
- Safety reasons
We reserve the right to approve or reject refund/replacement requests after verification.
8. User Conduct
By using this website, you agree not to:
- Use the website for unlawful or fraudulent activities
- Attempt unauthorized access to systems or data
- Upload harmful code, malware, or malicious content
- Copy, distribute, or exploit website content without permission
- Misuse promotional offers or discount codes
Violation of these terms may result in suspension of access and legal action where applicable.
9. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Brand assets
- Product names
- Images
- Graphics
- Website design
- Text content
is the property of Divyam Herbal and protected under applicable intellectual property laws.
Unauthorized reproduction, copying, or commercial use is prohibited without written permission.
10. Limitation of Liability
To the maximum extent permitted under applicable law, Divyam Herbal shall not be liable for:
- Indirect or consequential damages
- Delayed deliveries
- Product misuse
- Allergic reactions or individual sensitivities
- Temporary website interruptions
- Data loss
- Third-party courier or payment gateway issues
Our total liability, if any, shall not exceed the amount paid by the customer for the specific order in question.
11. Third-Party Services & Links
Our website may contain links to third-party services, websites, payment gateways, or platforms.
We do not control or assume responsibility for:
- Third-party content
- Privacy practices
- External website operations
- Payment gateway systems
Users access third-party services at their own discretion and risk.
12. Privacy
Your use of this website is also governed by our Privacy Policy.
By using the website, you consent to the collection and usage of information as described in our Privacy Policy.
13. Force Majeure
Divyam Herbal shall not be held responsible for delays or failure to perform obligations caused by events beyond reasonable control, including but not limited to:
- Natural disasters
- Pandemic situations
- Government restrictions
- Strikes
- Transportation disruptions
- Internet or technical failures
14. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts located in [Insert City & State].
15. Policy Updates
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.
Changes become effective immediately upon posting on the website.
Customers are encouraged to review this page periodically.
16. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
Divyam Herbal
Website:
www.Divyamherbal.com
Email:
divyamherbal.support@gmail.com
Phone:
+91 90214 56457
Business Hours:
Monday – Saturday
10:00 AM – 7:00 PM IST
Address :
Siyara Farm, Manhere, Akole, Maharashtra, India